About Us

We have used for Chill Zone for approximately 10+ years. I heard about them from a very strong recommendation from my neighbor. Now, I too have become the person that gives my absolute highest recommendation for this company. Many of our neighbors and several of my co-workers now use Chill Zone exclusively. Words cannot adequately express my very great admiration and true appreciation for Melissa as a business owner, person, and friend. Melissa is cut from a very rare fabric that is almost impossible to find in people these days. I really struggle to write briefly about all the many complimentary words that describe her. If I was pressed to isolate only one word to describe Melissa, that word would be “Honest”. However, if I had to describe what she gives to “me” that would be the gift of ”absolute peace of mind”, which is something usually not associated with A/C problems and repairs.

My wife and I always agree that we are extremely fortunate. We realize when we do have A/C problems, which might typically brings stress for other people, we know at a minimum, at least we don’t have to worry about the professionalism or honesty of the prognosis. Chill Zone will provide us with a very satisfactory solution and a great explanation, which is always appreciated. The solution may be a repair (which has always met expectations at a minimum), or it may be a recommendation about what we should do in lieu of a repair, or where we should go to offer us a solution she might not provide.

In my opinion, Chill Zone genuinely cares for people and treats them as if they are a very valued customer and future very close friend. I think the phrase “they have your back” is another phrase that I must use to describe the relationship most customers probably have with them. I know without question, Melissa will try to do the best thing for us, no matter what task may be at hand. I know if I’m in a quandary about anything related to A/C, I am certain she will strive to assist, just like a sister or mother might behave. Although I don’t expect anything out of the ordinary, Melissa frequently exceeds my expectations in unusual ways. I can’t list all the heartwarming and unbelievable gestures I have seen her do for her customers.